There are a couple of things to check if you’re experiencing held up communications or alerts from your ProWorkflow account:
Check junkmail folders for emails
Add the email address as a safe sender
Notify your ISP that this is a safe sender
I’ve noted that some users are experiencing delays of up to 6/7 hours from the time the [...]
There are a few places to change your alert settings within ProWorkflow; the header, the Project Details and in the Email Alerts Settings page.
The header controls your own alert settings
The Project Details page controls the alerts for that specific project
The Email Alerts Settings are system wide
In the header:
Projects Manager > Project Details:
ADMINISTRATION > Email Alerts [...]
I have re-written the email alerts that are the default in each ProWorkflow account to be vastly simplified and easier to read.
Why did we re-write them?
We did it because the original email alerts, other than being terribly messy code, weren’t easy to read. Many alerts simply had the subject line as “project [...]
