We’ve made a tweak to the onscreen alerts that appear in the header of ProWorkflow so that only the 100 most recent alerts are shown.
We had seen a few cases where there were several thousand unread alerts and this was causing some pages to load slowly. We think it’s unlikely that anyone will want [...]
There are a couple of things to check if you’re experiencing held up communications or alerts from your ProWorkflow account:
Check junkmail folders for emails
Add the email address as a safe sender
Notify your ISP that this is a safe sender
I’ve noted that some users are experiencing delays of up to 6/7 hours from the time the [...]
There are a few places to change your alert settings within ProWorkflow; the header, the Project Details and in the Email Alerts Settings page.
The header controls your own alert settings
The Project Details page controls the alerts for that specific project
The Email Alerts Settings are system wide
In the header:
Projects Manager > Project Details:
ADMINISTRATION > Email Alerts [...]
Due to spam rules now in place we have recently had to change the settings on all accounts so when emailing invoices/quotes or receiving email alerts, they will come from alerts@the proworkflow server your account is on e.g. alerts@proworkflow2.net.
This is done to minimize the chances of emails getting rejected by the latest spam filtering software. [...]
I have re-written the email alerts that are the default in each ProWorkflow account to be vastly simplified and easier to read.
Why did we re-write them?
We did it because the original email alerts, other than being terribly messy code, weren’t easy to read. Many alerts simply had the subject line as “project [...]
