We get great testimonials sent through on a regular basis. We are always striving to exceed customer expectations and deliver awesome value. Here’s one that came through just the other day.
Hiawatha Walker, GBOD.
http://www.gbod.org/
Location: USA“ProWorkflow is ‘The Hub’ of our Creative Services Department here at GBOD. Within the agency, numerous projects are continually in motion.
We needed a simple, easy to use, and accessible from various locations tool to provide structure and organization. ProWorkflow provided this and more.
ProWorkflow basically stepped in and handed us the framework to keep track of the various aspects & stages of each particular job.
Needless to say, we love ProWorkflow. It makes sense. It’s easy to use, ridiculously affordable, and the customer service is the best I’ve ever seen!
Cheers!
More testimonials:
https://www.proworkflow.com/customers_testimonials.cfm
To send a statement style report to your clients (or boss!) then use the handy reports on the Quotes and Invoices pages.
You’re able to create the statement by a time period, status, client & project and, as with all ProWorkflow reports, you can then print, PDF, email or export!
We’ve prepared some videos to help you better understand these reports.
Invoice Report:
http://www.screencast.com/t/CC1Qu9IgS6
Quote Report:
http://www.screencast.com/t/tyKACxlz4d9a
We’ve had a great response to these new reports so if you haven’t yet tried them out, now’s the time to give them a whirl!
We’ve had a few reports from Entourage users that they can’t use the “Reply to Message” link in the email message alerts. This is happening because of a bug in Entourage that removes “&” characters from web links in an email.
For further details click here to access the related article on Microsoft’s website, this explains how to check whether you are affected and how to update Entourage to fix the bug.
- http://bit.ly/aaEgZ ProWorkflow software review… #
- 36th Birthday on Oct 15th! Feel welcome to send small interesting pressies from around the globe – surprise me!
Tweet me for address # - We got the 'Go' to start official testing of the ProWorkflow iPhone app today – nice! http://bit.ly/EPUup #
- http://is.gd/41aHe – for those who missed it – ProWorkflow's overhauled messaging and project collaboration #
- ProWorkflow update being rolled out in a day or two – some great updates! Contact richard@ proworkflow.com to get more info #
- Tweaking all our signup processes – making it easier… #
- ProWorkflow – Leading project management software – Check out the vids! http://is.gd/3X3zh #
All ProWorkflow subscription accounts should now be upgraded to the latest v7.3 release! This is a fairly solid update and includes some big new features!
.
New Messaging!!
Finally, we got the new messaging out! This is essentially a complete rebuild of the old ‘Communication section in ProWorkflow. We’ve set this up now to be a more fluid way to talk to your staff, clients and contractors. You can find out more on this earlier post.
To see a video of the messaging click here.
.
Landing page/Setup Assistant
To make it easier for users who are new to the system to get up to speed quickly, we’ve created a ‘Setup Assistant’ screen. This is a step-by-step screen to setup the application’s settings and start adding users and projects. This will show for new users, but current customers can still access this through the Admin section.
.
Widget tweaks
We’ve made a few tweaks to the Time Tracker Widget to make it a little more flexible and also to allow trial accounts to access it. We have made the following tweaks:
- Can track time for General Tasks
- Completed tasks no longer shown
- Now works for Trial accounts
.
BaseCamp Import (on request)
We have had a number of users wanting to use ProWorkflow as either a supplement to or in instead of BaseCamp. To help these users we’ve developed an ‘Import from BaseCamp’ tool.
We think BaseCamp is a great tool and have actually referred some customers to them if it’s the right fit, but find that some larger companies that started on BaseCamp, have grown to the point they need a more comprehensive project management software tool to manage larger numbers of staff.
Talk to us if you would like to find out more about the BaseCamp Import.
.
Tweaks to various built-in & custom reports
There were a few quirks and bugs with the Custom Reports tool that we’d been meaning to get to. These are resolved, so this should run a lot more stable now. The Custom Reports Builder is a great tool, but a very complex piece of code. It’s a work in progress so we’re always open to suggestions to improve it.
Try it out! This is a powerful tool that can help you design the reports you need. If you get stuck, contact us and we’ll help you get your custom report all setup!
.
Tweak to Client View permission
There is a new permission we’ve added for Clients allowing them to ‘View Projects in Archive”. In the past we didn’t have this option, but enough people asked, so we added it!
ProWorkflow is becoming a well known name in the industry these days and we’re finding more customers joining us as a result of referral. The proof of a good project management software tool is in the adoption and use by customers and their staff.
I know of many solutions with high uptake numbers, but a lesser published number is the amount of use a product has once in the hands of the customer. Often a solution is dropped if it has poor usability, doesn’t meet needs, is overpriced, or there’s insufficient training material.
Look at the screenshot below. This is just small screenshot of some customer account statistics, we can produce many more results from our customer stats just like these. This shows a pattern of long term, extended use and adoption of the ProWorkflow tool – we must be doing something right. People don’t go creating 56,000 tasks just for fun! Imaging tracking 70,000 hours of time! What about billing out 4,000 projects $$ !!
It always make the team happy to know we’re impacting real companies and projects around the globe! We’ll keep improving the solution so you can improve your bottom line!
Reminder to all users that Daylight Savings changes are upon us again – heading into summer hours for our Southern Hemisphere counterparts and sliding into winter hours for our Northern friends.
It’s a great idea when you update your radio alarms, watches, body clocks, car clock & smoke alarms to also adjust your own time in PWF. If you’ve already made the transition then pop into your ‘Personal Settings’ now and adjust that time, if you’ve yet to hit the crossover date then pop the ‘Event’ into your ‘Calendar’ now.
Here’s a quick video to remind you where these settings are:
- http://is.gd/3Ra4Y – New Post: New ProWorkflow Videos page! #
- http://is.gd/3R9fr – New! ProWorkflow Messaging! (Sneak Preview!) #
- http://is.gd/3PBN7 – New ProWorkflow Support videos! Check them out! #
- Team are making a library of training vids for http://proworkflow.com (available soon!). Some on blog now: http://www.proworkflowblog.com #
