At the end of December we moved from our ‘less than modern’ Knowledge Base to our brand spanking new Help Center:
http://help.proworkflow.com/
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This is the new ‘Go To’ place for all your help and support needs within ProWorkflow. You are able to access the help articles, ‘How To’ guides and videos, access the ‘Got a Question’ page and even check out troubleshooting tips for those DOH! Moments.
For new users there is a handy ‘Getting Started’ section and for experienced users the ‘Latest Articles’ are updated on the main page.
One of the handiest features is the dynamic search function – It’s very easy to use so don’t try and think too hard just pop in there and start typing…
Example Search result:
To find the Help Center, follow the link at the top right of your PWF account:
Time Tracker and iPhone App
Remember you’ll also find info on the Time Tracker widget and the ProWorkflow iPhone application in the Help Center, with brilliant step by step install instructions for novice users. For example:
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Time Tracker Widget:
http://help.proworkflow.com/troubleshooting/time-tracker-widget/
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ProWorkflow iPhone Application:
http://help.proworkflow.com/iphone/iphone-overview/
Tags: Guides, Help, proworkflow, Support
About The Author:
Lara Williams ProActive Software / ProWorkflow




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