The ProWorkflow development team are always looking for ways to improve our customers’ experience and we often use new features in other technologies to increase speed and usability. Every now and then, that means we have a customer or two who runs into an issue due to running old software. Our recent Files update used Adobe Flash to allow multiple uploads and a few customers running older versions of Flash or who hadn’t updated OSX recently ran into a problem!
So we thought it would be really useful to add some details on how to keep all of your relevant software up to date!
Operating Systems:
Windows :
Visit http://go.microsoft.com/?linkid=3646727 using Internet Explorer to get instructions specific to your version of Windows
Mac:
- From the Apple menu, choose Software Update.
- Software Update checks for available updates. In the Software Update window, select the items you want to install, then click Install. Usually, you should install all available updates. (Mac OS X v10.3 only: Click the Check Now button.)
- Enter an administrator account name and password.
- After installation is complete, restart the computer if required.
Internet Browsers
Internet Explorer:
Running Windows Update (as detailed above) should offer you the option to update Internet Explorer if updates are available.
Latest version: http://www.microsoft.com/windows/Internet-explorer/default.aspx
Handy hint: We recommend using an alternative browser if possible due to Internet Explorer being very slow at processing javascript. This can result in pages in ProWorkflow taking up to 5 times longer to load than other supported browsers.
Firefox:
Firefox usually checks for updates automatically but to check this manually – click “Check for Updates” from the Help Menu.
Firefox will guide you through the update process if an update is available.
Latest version: http://www.mozilla.com/en-US/firefox/firefox.html
Chrome:
To check for updates, click the “About Google Chrome” link from the Tools menu (the spanner icon).
Chrome will check for updates and provide a link to update if available.
Latest version: http://www.google.com/chrome
Safari:
Running the OSX Software Update check will offer options to update Safari if updates are available.
Latest version: http://www.apple.com/safari/
Adobe Software
Flash Player:
Visit http://kb2.adobe.com/cps/155/tn_15507.html to check your current version and compare it with the latest version listed.
Latest version: http://get.adobe.com/flashplayer/
PDF Reader:
To check for updates click “Check for Updates” in the Help menu.
Latest version: http://get.adobe.com/reader/
Tags: adobe, Browser, Chrome, firefox, Flash, IE, Internet Explorer, Mac;, PDF, proworkflow, update, Windows
About The Author:
Richard Poole - User Support - ProActive Software / ProWorkflow
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