Tip! Clear your cache!!

We have noticed that some users haven’t been able to get the most out of our latest updates.The information your browser stores is sometimes incomplete or corrupt or may be caching old code so as a first step it’s a great idea to clear the cache on your browser

If you’re an organized methodical kind of person then go the whole hog – clear the cache every time you close your browser or set the browser preferences to to this automatically. Deleting your browser’s cache and cookies will often fix ProWorkflow issues:

In Google Chrome:

1. Click the Tools menu
2. Select Clear browsing data
3. Select Empty the cache and Delete cookies
4. Click Clear browsing data

In Firefox for PCs:

1. Close all other open browser windows
2. Click the Tools menu at the top of your browser and select Clear Private Data
3. Select the Cookies and Cache checkboxes
4. Click Clear Private Data Now

In Firefox for Macs:

1. Close all other open browser windows
2. Click the Firefox menu at the top of your browser and select Preferences
3. Select the Privacy tab
4. Click Clear Now… at the bottom of the dialogue box
5. Check the boxes next to Cache and Cookies in the new dialogue box
6. Click Clear Private Data Now.

In Internet Explorer 6.x:

1. Close all other open browser windows
2. Click the Tools menu at the top of your browser, and select Internet Options
3. Click the General tab at the top of the dialogue box
4. Click Delete Files under Temporary Internet files
5. Select Delete all offline content by checking the box
6. Click OK

In Internet Explorer 7:

1. Close all other open browser windows
2. Click Tools > Internet Options
3. Select the General tab
4. Click Delete under Browsing History
5. Under Temporary Internet Files, click Delete Files
6. Click Delete Cookies
7. Click OK

We’re sorry, but other browsers are not supported by ProWorkflow, and may not work properly with all features and functions. We suggest using Google Chrome, Internet Explorer 6+, Mozilla Firefox 3.0+. However, for the best ProWorkflow experience we recommend Mozilla Firefox 3.0+

In some cases, it may be necessary to clear your cache more than once.

For advanced users there is the option of utilizing your browsers ‘Incognito’ or ‘Private Browsing’, theses are some useful links for our supported browsers:

Firefox: Private Browsing

• Private Browsing in Firefox
• Firefox Incognito Mode Is Here Firefox Incognito Mode Is Here PartII

Chrome: Incognito Mode

• Explore Google Chrome Features: Incognito Mode
• Google 25 second walk through on YouTube

Internet Explorer 8: In Private Browsing

• Internet Explorer 8: More secure, private, and reliable
• Private browsing in Internet Explorer 8

Tags: cache, Chrome, firefox, Internet Explorer