Quick Tip – Held up email?

There are a couple of things to check if you’re experiencing held up communications or alerts from your ProWorkflow account:

• Check junkmail folders for emails
• Add the email address as a safe sender
• Notify your ISP that this is a safe sender

I’ve noted that some users are experiencing delays of up to 6/7 hours from the time the email leaves our servers, this usually includes **SPAM**  in the subject line – ironic when you’ve cc’d yourself in a communication! Just make sure that you mark the sender as ’safe’ for the future.

You may receive a specific message with delayed emails and this will usually give a clue as to where in the chain the issue lies, if you need a hand with this then drop us a line with details (Got a question?).

Tags: alerts, communication, email, spam