Scheduled Downtime for New Servers!

Put this date in your Calendar!
- April 11-13th
 

What’s Happening?

We’re installing new servers! We currently host a number of customer servers at the California based Fastservers Data center. Recently we were informed that this facility will be closing in a few months and all customers moved to the newer, faster and better located Fastservers Data center in Chicago. This also gives us a good opportunity to upgrade these servers to brand new, faster servers.
 

What will this mean for customers?

This server move will mean faster ProWorkflow performance, more reliable service, less downtime, and will also provide better speed of access for our European customers!
 

Will there be disruption? Downtime?

We will be working hard with Fastservers to minimise the effect of this change on ProWorkflow users. We do need some time to complete the transition, this has been scheduled for the 11-13th of April (Depending on time zone). See below for approximate local times.

This will be over Saturday or Sunday depending on time zone. This will be Easter weekend, so many of you will some more natural downtime. Please put this in your calendar and let your staff and associated ProWorkflow users know about the downtime.
 

Important Note: Your account’s URL will change!

All account URL’s will change. This is because we’re moving many accounts to different server positions to provide better geographical service. Your old account will have a redirect, but you will need to notify all who use your ProWorkflow account of the new address once this has been generated.

Quick Tip:
You can use the ‘Quick Email’ feature on the ‘Contacts Page‘ to send out an email to everyone about the new account address.
 

Will we be backed up?

Yes! ProWorkflow’s servers have great, well tested backups, however we’ll also perform manual backups of each server prior to the server move. Your data will be safe.
 

Scheduled date!

Below are the approximate dates and times for the server moves. Please be aware that whilst we will attempt to perform the move within these time windows, we may be a little earlier or later… The best way to plan is to prepare for a day either side for contingency.

Note: Whilst we will be working on all accounts over the time periods below, your individual customer account downtime will be significantly less.
 

On another note – Our New Affiliate Program!
You may not be aware that we’ve just started an affiliates program. So if you’d like to be rewarded for customer referrals, visit this page and sign up as an affiliate!
https://www.proworkflow.com/PWF_affiliates.cfm
 

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About the author:
Julian Stone, CEO – Project Management Software visionary for:
ProActive Software, ProWorkflow, ProWorkflow Blog & Julian101
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Tags: proworkflow, SaaS, Servers, subscriptions